At Giving Flavor (www.givingflavor.shop), we strive to provide a seamless shopping experience for our customers. Please take a moment to review our shipping policies, specifically tailored for our online store, which exclusively caters to customers within the United States.
Shipping Locations:
At this juncture, we are exclusively accepting orders from individuals who are residents of the continental United States.
Presently, we are delivering our products to customers residing within the 48 contiguous states of the United States, as well as the District of Columbia, directly from our warehouse located in Miami-Dade, Florida.
Regrettably, we do not currently offer shipping services to Hawaii, Puerto Rico, Guam, Alaska, the Northern Mariana Islands, American Samoa, or the United States Virgin Islands.
Moreover, please note that we do not extend our shipping services internationally, nor do we accommodate APO/FPO/DPO or P.O. Box addresses. It is important to mention that we cannot assume responsibility for packages once they have been delivered to international re-shipping services after the initial delivery has taken place.
Processing Time:
We take 24 hours on business days to process your order. During peak seasons or promotional periods, processing times may be slightly longer, but we will make every effort to fulfill orders promptly.
Rest assured that we take your order very seriously, and we will do everything in our power to dispatch it as soon as possible. Even in cases of delayed shipments, we will always strive to make up for the delay by offering you a free product or a special discount.
Shipping Methods:
We partner with reliable shipping carriers to ensure safe and timely delivery (UPS, USPS, FedEx) The available shipping methods are:
Standard Shipping: Our standard shipping option provides estimated delivery within 3-8 days after the order has been processed.
Shipping Costs:
The shipping cost for deliveries to the contiguous 48 states is set at $4.99. Additionally, we offer free shipping on orders over $49. These values may change without prior notice.
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the expected delivery date. If you have any questions about your tracking or shipment, drop us a line at info@givingflavor.shop. Access to Track order page for more details.
My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at info@givingflavor.shop with your order number.
Address Accuracy:
To ensure successful delivery, please provide accurate and complete shipping information during checkout. We will not be responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
Order Issues and Returns:
If you encounter any issues with your order or need to initiate a return, please refer to our dedicated Returns and Refunds policy. We aim to address any concerns promptly and provide a satisfactory resolution.
Customer Support:
Our customer support person is here to assist you with any questions or concerns related to shipping or your order. Please don’t hesitate to reach out to us via email or call us +1 (786) 714-1444.
Note: These policies are subject to change, and we encourage you to review them periodically. By placing an order with us, you acknowledge and agree to abide by the shipping policies outlined above.
